Careers at CFCS

Current Opportunities

Outreach & Benefits Facilitator – Tax Team

Department: Tax Team 
Anticipated Start Date: January 2025 
Hours: 8:30-4:30pm, Monday to Friday. Up to 2 days remote per week (May-Jan); non-remote 5 days/week (Feb-Apr) 
Location: 516 – 294 Portage Ave, and various community settings within Winnipeg 
Salary: $24/hour, 40 hours per week with extended health coverage available after 3 months of employment 
Employment Status: Full-time term to December 2026. There is a possibility of extension based on funding. 

Community Financial Counselling Services (CFCS) is a non-profit member agency of United Way of Winnipeg. For over fifty years, CFCS has helped meet the complex and often unique needs of individuals and families in Manitoba who are experiencing financial challenges. CFCS uses a Financial Empowerment model of poverty reduction in providing coaching, counselling, financial literacy, consumer advocacy, training & capacity building, tax preparation, and access to benefit services to low-income Manitobans. 

Our vision is that all Manitobans will have the ability to make informed financial decisions, to successfully navigate financial challenges, and have access to affordable and self-determined services for their financial and personal well-being. 

The CFCS Tax Team provides free tax preparation services to low-income populations. The program includes training and support for volunteer tax preparers, resource development, financial literacy workshops, implementation of tax filing and access to benefits clinics, community capacity building, and community advocacy. The incumbent will be an enthusiastic, motivated, and self-directed individual whose contributions are a key part of a participatory and collegial team. 

Job Responsibilities 
Reporting to the Tax Program Coordinator/Financial Empowerment Coordinator, and working together with the rest of the Tax Team, the Outreach & Benefits Facilitator will:  

  • Collaborate with the Tax Team on vision, strategy, and program implementation including administrative tasks related to clinic operations. 
  • Support satellite tax clinic preparation and operations, and help coordinate drop-in clinics located throughout Winnipeg 
  • Take the lead on tax preparation and/or Access to Benefits projects as identified by management 
  • Assist with tax & benefits training and resource development for CFCS staff, volunteers, and capacity building partners 
  • Mentor and resource CVITP volunteers 
  • File taxes for CVITP eligible clients 
  • Provide assessment and navigation support to clients eligible for federal or provincial benefit programs 
  • Participate in Tax Team projects, including Get Your Benefits!, Benefits Navigator Champion, and IGNITE initiatives 
  • Deliver financial literacy workshops and presentations around Access to Benefits and other related Financial Empowerment interventions 

Qualifications, Skills and Abilities     
The successful candidate will have experience with diverse clients living on low levels of income. This candidate must have: 

  • Personal values that recognize the importance of individual capacity building, self-determination, and empowerment through a person-centred, strength-based approach to client and community engagement  
  • The capacity to effectively communicate the CFCS Tax Program’s vision and objectives in the community and to engage with participants compassionately, empathetically, and without judgement. 
  • A valid CRA EFILE license and RepID (or be eligible to obtain both) and be able to provide CFCS with an acceptable Police Information Check 
  • Valid Driver’s License and access to a reliable vehicle for travel within Winnipeg 
  • Training in personal income tax preparation with experience in preparing personal taxes for a diverse range of tax scenarios (technical competencies may be assessed as part of interview process; additional training will be provided) 

Assets 

  • Training and experience with completing applications for low-income benefits and credits (additional training will be provided) 
  • Proficiency with tax software (e.g.: UFile, TurboTax) 
  • Experience in working with and developing resource networks, and a familiarity with local community agencies that serve low-income individuals 
  • Demonstrated group facilitation skills with experience in using technology for delivering in person and virtual training. 
  • Experience providing mentorship, coaching, and support to program participants. 

Please submit a cover letter and resume to: jobs@cfcs.mb.ca 

Attn: Morgan Marshall, CVA (she/her) – Tax Program Coordinator  

Application Deadline: December 6, 2024 

Only those selected for an interview will be contacted.